When an invoice or payroll run reverts to failed this is usually down to a previous unaccepted period. If the period below hasn't been accepted, please accept and attempt to regenerate.
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If the period was added in error, to find this, you'll need to select the Generated Status column, which re-orders the results to show your run with a status of Generate? first.
Once you've isolated the incorrect period dates, you can remove them using these steps.
Click Settings, then click Finance.
Click Invoice or Payroll, then click Runs.
Click the run which is having the issue.
Click Periods from the QuickLinks.
Locate and delete the period that was added in error.
Once complete, you'll be able to generate the payroll or invoice run.