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Configure basic email settings

In this article we explain how to configure basic email settings.

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Written by Lucy Robbie
Updated over 2 months ago

Access Care Rostering has two different email settings:

  • Basic Authentication, to use with most email providers.

  • Enhanced Authentication, to use with Microsoft Exchange Online.

⚠️Important: This article covers the basic authentication setup.

To set up basic authentication, follow these simple steps.

  1. Click Settings, then click Other.

  2. Click Email settings, then on the Authentication list, select Basic.

  3. Enter the details of your email setup. See our handy table below for more information on this.

  4. Click the save button, then click Update Password.

  5. Enter a password for the email address, then click Save.

Detail

Description

SMTP Server

Your outgoing mail server. For example: smtp.gmail.com

SMTP Port

Your outgoing mail server port: 25, 465 or 587.

SMTP SSL

Select if your emails have SSL encryption.

Require Authentication

Select if your mail server requires authentication to access.

SMTP User

The email address you authenticate on the server.

Default Address

The default address from which you want to send emails.

Default CC Address

Any email addresses you wish to copy in when sending emails. This is optional.

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