Supporting and retaining a skilled care team is vital to delivering high-quality care. This pathway enables providers to manage the entire employee lifecycle, from recruitment and onboarding to compliance, training, and employee well-being. As you progress, you'll unlock tools and practices that improve staff engagement, reduce turnover, and ensure your workforce is equipped and supported.
Progression Levels
If you are unsure of which level you are, you'll be able to find your progression level from our ScoreApp.
Establish
Configure employee types, positions, and core records.
Manage availability, holiday schemes, and unavailability.
Evolve
Streamline applicant tracking and recruitment checks.
Configure advanced workflows and GDPR/WTD compliance.
Create custom dashboards and reports.
Excel
Implement Employee Self-Service and Mobile App.
Optimise absence and travel management.
Integrate with Access People and Access Care Planning.
Support Options
Self-directed
If you're looking to explore and implement improvements independently, our Help Centre is your go-to resource. It contains curated support articles and guides specific to this pathway, helping you unlock functionality and drive value at your own pace.
Guided
Work with your Customer Success Manager or Technical Success Manager to identify areas for improvement and plan your next steps. This collaborative approach helps you focus on the outcomes that matter most to your organisation.
Expert-led
Engage with our consultants and trainers for tailored support, using FlexPoints or purchased services. This route is ideal for organisations looking to accelerate transformation or tackle complex challenges.