You can add a specific employee to a decline list to prevent them from being assigned to a service user.
When scheduling a visit, a warning symbol appears indicating that the service user is on the decline list.
To add an employee to the service users decline list follow these steps:
From the menu, select Service Users.
Click Service User, then click Find.
Use the arrow on the left, select the relevant service user.
Click Decline List, then click Add new.
Enter all the details and click Save.