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Apply and increasing public holiday invoice rates

In this article, we explain how to change the invoice rate for public holidays.

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Written by Lucy Robbie
Updated over a month ago

There may be times where you need to increase the invoice rate for public holidays you have configured on the system.

To do this, please follow these steps:

  1. Click Settings, then click Finance.

  2. Click Invoice, then click Rate Sheets.

  3. Click the Rate Sheet you want to make the change to.

  4. Click Revisions.

  5. Select the relevant Revision.

  6. Click the Details tab.

  7. Change the View dropdown to Public Holiday.

  8. Select the plus icon on the right.

  9. Enter a Service Type.

  10. Enter the service type's Start time using 24-hour clock format.

    • It's recommended this is applied from midnight 00:00.

  11. For bank holidays, select the View drop down and change from General to Public Holiday.

    • ​​​​​​​​​​​​​​There are options to define 3 different rate types: primary (PH), secondary and tertiary.

  12. Click Save.

  13. Go back into Revisions.

  14. To reapply the rate sheet, click Apply?.

To increase the rates already applied for public holidays, please select the arrow on the left of the already existing rate and make the change via the Invoice Rate or PH tabs.

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