Overview
We are excited to introduce Access Care Rostering v3.3, bringing a resolution of known issues and significant quality improvements to support your everyday use of Care Rostering.
Bugs Resolved
The following issues have been resolved in this release:
Unavailability records can be ended even when the employees book on/off time overlaps with the unavailability date and time.
24 hour file generation time can now be configured for ACP and CM2000 integrations
Long user names no longer stop you saving CRM activity records.
Intercom now shows the correct name, instance ID, organisation and workspace details.
Employees recruited from applicants keep their correct status.
You can copy duties for a second employee without a false duplicate warning.
Early pay withdrawals on the Reconciliation screen load more quickly.
The Intercom icon updates correctly when you turn the "New Intercom" setting on or off.
Cancellation types display correctly and you can scroll through the list.
Travel time calculations for walkers are fixed in the Mapping Agent.
Branch restrictions for clients work as expected.
You can no longer renew a training or qualification record without a valid passed date.
Contact details on leads stay correct after you save.
The API interrogation no longer returns an error.
Employee searches by last update return results.
The account roll number mandatory field works correctly in ACR.
Funders can be terminated.
Slow performance is fixed in several areas of the system.
Invoice runs assign duties to the correct invoice when a service location has more than one invoice header.
The GDPR report prints when custom fields share the same label.
Termination dates appear in Service Location search results.
Users beyond the first page of Event Assigned To are no longer removed when you save.
Invoice credit lookups run faster.
Bill payers accept several email addresses separated by semicolons.
The audit icon appears on the Classic Timeline.
Service user records no longer crash when a name has trailing spaces.
Service duty durations recalculate correctly when the start date changes.
Templates no longer create double shifts.
Bill payers can be terminated in ACR.
The subgroup dropdown appears on ACR customer records that have subgroups.
The Public Holiday Profile dropdown appears again for organisation-type customers.
Paywise no longer deducts pay twice when webhooks send duplicate records.
The Classic Timeline screen shows the dividing line between the title and tabs.
The active tab is clearly marked on certain screens.
Release Timeline
Demo and UAT Sites: Thursday 22nd October
Live Sites: Wednesday 28th October
Deployment Type: Automatic
Component: Full Release
Need Help?
For more details on this release or assistance with the upgrade, please reach out to your Account Manager, Customer Success Manager, or our Support department. Visit our support community at Access Support Community for more information.
General Website: The Access Group
Support: Access Group Support