We are excited to introduce Access Care Rostering v3.0.1, bringing a number of highly desirable features, resolution of known issues and significant quality improvements to support your everyday use of Care Rostering.

New Features:

We've made a significant improvement to the way Access Care Rostering handles training and qualification (T&Q) records when staff complete courses through your Learning Management System (LMS).
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Previously, when a member of staff completed a renewal in the LMS, the system would create a brand new T&Q record - leaving the original record sitting as overdue or incomplete. This could skew your compliance reports and make it difficult to get an accurate picture of your workforce's training status.
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With this release, the integration now intelligently identifies whether an existing T&Q record already exists for a given course. If one is found, it will be updated to reflect the completed training - rather than creating a duplicate entry. If no record exists, a new one is created as expected.
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This means your compliance reports will now accurately reflect your team's real training status, giving you greater confidence when it comes to audits, inspections, and day-to-day rostering decisions.
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For further details please see our user guide at LMS/SelectHR Integration – Training & Qualifications – User Guide | Access Care Rostering Help Centre

We've made it easier for care coordinators to manage linked duties directly within Access Care Rostering. This release brings the ability to add and remove linked service locations and employees from duties - improving the effectiveness of rostering and reducing the need for manual workarounds.

You can now add a linked service location to a duty using a simple, easy-to-use form. Just click Add new from the Linked Service Locations tab - available on the Service Orders screen and the duty timeline modal - and complete the required fields, including Branch, Area, Service Location, Service Type, and Duty Type. Once submitted, the new entry appears in the list straight away.

Adding a linked employee to a duty is now just as straightforward. From the Linked Employees section on the duty timeline modal, click Add new to open a clean form and fill in the required details. The employee is added to the list immediately on confirmation.

You can now remove linked service location entries directly from the list using the delete icon on each row. Changes take effect when you click Save. If a deletion isn't possible - for example, because the duty has already been reconciled - you'll see a clear message explaining why, and no changes will be made.

The same removal capability is now available for linked employees. Click the delete icon on any row, then save your changes to confirm. As with service locations, you'll be informed if a deletion cannot be completed, and the list will remain unchanged.

The following issues have been resolved in this release:

For more details on this release or assistance with the upgrade, please reach out to your Account Manager, Customer Success Manager, or our Support department. Visit our support community at Access Support Community for more information.